Privacy Policy
Nicole Jones operates www.mamancacao.com, which provides an informative website for Maman Cacao and an online store for cacao products.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or make a purchase. Your privacy is important, and your information is handled with care and respect. By using this website, you agree to the collection and use of your information as described below.
1. Information We Collect
We collect personal information only when necessary to provide our services or improve your experience. This may include:
Contact information: Name, email, phone number, billing and shipping address (collected if you make a purchase or sign up for our newsletter).
Website usage information: Browser type, device, pages visited, clicks, scrolling, search queries, timestamps.
Cookies and similar technologies: Small files that help our site function properly, understand website usage, or remember your preferences. Optional cookies are only used with your consent via the cookie banner. Necessary cookies are always active to allow core site functions.
2. How We Use Your Information
Your information is used only for clear purposes:
To process and fulfill orders
To send newsletters or updates if you have opted in
To improve website functionality and the user experience
To comply with legal obligations
We do not sell, rent, or trade your personal information to other companies.
3. Service Providers
We may share your personal information with trusted third-party providers to help operate the website and deliver services, such as:
Website hosting and store management
Payment processing
Email and newsletter delivery
These providers have access to your information only to perform the services we request and are obligated to keep it confidential.
4. Cookies and Tracking
Our website uses cookies and similar technologies, including:
Necessary cookies: Always active; allow the website to function securely
Optional cookies: Used only with your consent to help understand website usage and improve your experience
You can manage your cookie preferences through the cookie banner or your browser settings.
5. Security
We use commercially reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
6. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or policies. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our services are not intended for children. We do not knowingly collect information from children under 13. If you believe a child has provided personal information, please contact us so we can remove it.
8. Your Rights under Québec Law (Loi 25)
Under Québec privacy law, you have the right to:
Access your personal information
Request corrections to inaccurate or incomplete information
Withdraw consent to optional uses, such as newsletter subscriptions or optional cookies
To exercise your rights, please contact us using the information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect immediately after posting on this page. We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns about your personal information or this Privacy Policy, please contact us via our contact form.